PRIVACY POLICY
Last updated: 01/03/2025
At Peralta Vilas Boutique, located at Cami de la Roca 5, Poblado de Peralta, 43886 Renau, Tarragona, we respect and protect the privacy of our customers and visitors. This Privacy Policy explains how we collect, use, and protect personal information when you visit our website www.villasperalta.com and use our holiday home rental services.
Data Controller
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Company name: Jose Luis Robert Donadeu
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Address: Cami de la Roca 5, Poblado de Peralta, 43886 Renau, Tarragona
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Phone: 654521496
Information we collect
We collect personal data when you book accommodation, contact us, or browse our website. This data includes:
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Identification information: Name, surname, DNI/NIE or passport.
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Contact details: Email address, phone number, and postal address.
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Payment details: Managed by secure payment providers; we do not store credit card details directly.
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Browsing data: IP address, device type, and cookies to enhance user experience.
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Accommodation details: Booking dates, preferences, and special requests.
Purpose of data processing
We use the collected data to:
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Manage bookings and payments.
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Comply with Spanish guest registration regulations.
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Send confirmations, invoices, and stay-related notifications.
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Provide customer service and personalised assistance.
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Send promotional information if the user has consented.
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Improve the website and its functionality through analytical tools.
Legal basis for data processing
Data processing is carried out on the following legal bases:
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Performance of a contract: Necessary to manage bookings and stays.
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Legal obligations: Such as guest registration required by Spanish law.
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Legitimate interest: To improve our services and ensure website security.
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User consent: In the case of subscription to marketing communications, which can be withdrawn at any time.
Sharing data with third parties
We do not sell or share personal data, except in the following cases:
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Competent authorities: In compliance with Spanish guest registration laws, data may be shared with the Guardia Civil or Mossos d'Esquadra.
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Service providers: Payment processors, booking platforms, web hosting, and analytics tools.
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Legal and accounting advisors: To fulfil tax and administrative obligations.
All our providers comply with current data protection regulations.
Use of cookies and tracking technologies
We use cookies to enhance website experience and analyse browsing activity. You can manage cookie preferences in your browser settings. For more details, please refer to our Cookie Policy.
User rights
Users have the right to:
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Access their personal data.
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Rectify incorrect or incomplete information.
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Request data deletion when it is no longer necessary.
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Object to data processing in specific cases.
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Request data portability.
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Restrict processing under certain circumstances.
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Withdraw consent for marketing communications at any time.
To exercise these rights, send an email to [contact email] with the subject "GDPR Rights Request", attaching a copy of your ID or identification document. If you believe that your data is not being processed in accordance with the law, you may file a complaint with the Spanish Data Protection Agency (www.aepd.es).
Data retention
Personal data will be retained as long as necessary to manage bookings and comply with legal obligations. Marketing communications will continue until the user opts out.
Information security
We have implemented security measures to protect personal data against unauthorised access or misuse. However, no system is completely secure, and we cannot guarantee absolute protection.
Changes to the Privacy Policy
This Privacy Policy may be updated at any time. Any significant changes will be notified through the website or via email.
Contact
If you have any questions about this Privacy Policy or wish to exercise your rights, you can contact us at:
📧reservas@villasperalta.com
📍 Cami de la Roca 5, Poblado de Peralta, 43886 Renau, Tarragona
📞 654521496